FAQ
The Swell Dogs β Frequently Asked Questions (FAQ)
π¦ How long does shipping take?
Orders are typically processed in 2β3 business days and shipped via USPS. Most U.S. orders arrive within 3β7 business days after they leave our hands. Youβll get tracking info once your order ships!
π Do you accept returns or exchanges?
Since our products are made to order, we canβt accept returns for sizing issues or change of mind. But if your item arrives damaged or defective, email us within 7 days and weβll make it right.
π What if I ordered the wrong size?
We canβt offer size exchanges, so please check the size chart carefully before purchasing. If youβre unsure, feel free to message us β weβre happy to help you pick the best fit!
π Do you ship internationally?
Right now, we only ship within the U.S. Stay tuned β we may expand in the future!
βοΈ Can I cancel or change my order?
Because we start making your item shortly after itβs ordered, weβre usually unable to cancel or modify it once submitted. But if itβs within an hour or so, email us and weβll do our best!
πβοΈ Do you offer specific dog breeds in your collections?
Yes! Our "The Originals" collection features a growing variety of breeds on surfboards. Each design is artist-curated and captures the authentic Huntington Beach "Hang Twenty" lifestyle β in our original black-and-white line art, and now in full color, just like the dogs in our children's book, Buddy and the Color in the Waves.
π What's a good gift for a dog lover?
Anything with their breed on it is a great start. Our surf-style dog designs come as mugs, tees, tank tops, hoodies, trucker hats and tote bags, all in our artist-curated black-and-white line art. Want something extra special? The California Color Collection features all nine dogs together in full color on a mug, tee, tank, hoodie, trucker hat and beach tote, which makes it a great gift for any dog lover. Shopping for a cat lover instead? We have a gift for them too: our Tabby Cat designs. Shop all gifts for dog lovers.
π Can I buy a gift if I don't know the dog's breed?
Yes! The California Color Collection shows the whole pack of nine dogs in full color, so it works for any dog lover. Our Squad designs, which feature the entire crew, are another easy pick when you don't know their breed or they can't choose a favorite.
π What's a good gift for a Corgi, Frenchie, Dachshund or other breed owner?
Every breed we offer comes in the same lineup: mugs, tees, tank tops, hoodies, trucker hats and tote bags, so you can match the gift to their style and your budget. The French Bulldog is just one example: our Frenchie designs show a Frenchie surfing on an Eiffel Tower surfboard, and every other breed has its own signature surfboard and design. Shop by breed: Boston Terrier, Chihuahua, Corgi, Dachshund, French Bulldog, German Shepherd, German Shorthaired Pointer, Golden Retriever, Great Dane and Shiba Inu, with more breeds on the way.
π What's a good gift under $25?
Our 11 oz ceramic coffee mugs and canvas tote bags are $24.99, and each one comes in a design for your favorite breed.
π Do you have gifts for cat lovers?
Yes! Our Tabby Cat designs bring the same surf-style line art to mugs, tees, tank tops, hoodies, hats and totes.
π Do you have a gift that doubles as a Huntington Beach souvenir?
Look for our Huntington Beach (HB) Edition designs. They're a fun way to bring home a piece of Surf City, or to send one to someone who loves it.
π¨ Are your products made to order?
Yes. Everything is print on demand, which means your item is made after you place your order. Designs are artist-curated originals and are not customized for individual orders.
π Where is The Swell Dogs based?
We are proudly local to Huntington Beach, California. Our brand is built on the surf culture and "Beach Life" of Orange County.
π© How do I contact you?
Easy! Email us at mika@theswelldogs.com or DM us on Instagram @TheSwellDogs. We typically respond within 1β2 business days.